Frequently Asked Questions

  • What is the check-in and check-out time?

    The standard check-in time is 3:00 PM, and check-out is by 11:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

  • What amenities are included in our properties?

  • Are meals included in the stay?

  • Is there a security deposit taken?

  • What is the Guest Policy at tisyastays?

  • Can tisyastays arrange for taxi pickup/drop, bike/car rentals?

  • Are the luxury villas staffed?

  • What is the level of privacy in luxury villas?

  • Does tisyastays have pet-friendly villas?

  • Is parking available at the property?

  • Can I book a property for long stays, or is it only for short-term rentals?

  • Are there local guides or activities available through the villa?

  • Can I host a private event or celebration (e.g., anniversaries, birthdays) at the villa?

  • Can the villa help us set up for a special celebration (e.g., anniversary, honeymoon)?

  • What happens if there's a complaint or issue during my stay?

  • What are private luxury villas on rentals?