Frequently Asked Questions
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What is the check-in and check-out time?
The standard check-in time is 3:00 PM, and check-out is by 11:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.
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What amenities are included in our properties?
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Are meals included in the stay?
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Is there a security deposit taken?
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What is the Guest Policy at tisyastays?
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Can tisyastays arrange for taxi pickup/drop, bike/car rentals?
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Are the luxury villas staffed?
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What is the level of privacy in luxury villas?
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Does tisyastays have pet-friendly villas?
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Is parking available at the property?
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Can I book a property for long stays, or is it only for short-term rentals?
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Are there local guides or activities available through the villa?
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Can I host a private event or celebration (e.g., anniversaries, birthdays) at the villa?
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Can the villa help us set up for a special celebration (e.g., anniversary, honeymoon)?
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What happens if there's a complaint or issue during my stay?
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What are private luxury villas on rentals?